Ryven
Reference

Simple pricing

How Ryven bills — 14-day free trial, then pay only for team members who actually trigger tasks.

14-day free trial

Every workspace starts with a 14-day free trial. Use Ryven with your whole team during the trial: unlimited tasks, unlimited repos, every integration. We ask for a payment method upfront so there's no interruption when the trial ends, but you aren't charged during the trial and you can cancel any time from the billing portal.

Your first real billing period begins the day your trial ends.

You only pay for active users

An active user is someone on your team who triggered at least one task in Ryven this month — via Slack, GitHub, Jira, or Linear.

Invite your whole company for free. We only charge for the people who actually use Ryven.

Each month resets. If someone doesn't trigger a task, you aren't billed for them that month.

Billing period

Ryven bills on the calendar month. At the end of each month we count the distinct members who triggered at least one task during that period and invoice for those seats.

There's no proration inside a period. If a user is active for even one day of the month, they count as a full seat for that month. Standard SaaS.

What counts as "triggering a task"

Any of these start a task and mark you as active for the month:

  • Mentioning @ryven in a Slack channel or thread
  • Assigning a GitHub issue to Ryven, or @ryven in an issue / PR comment
  • Assigning a Jira issue to Ryven, or @ryven in a Jira comment
  • Assigning or @mentioning Ryven on a Linear issue

Just viewing the dashboard, reading task logs, or looking at settings doesn't count — passive usage is always free.

Edge cases

SituationBilled?
Someone triggers one task all monthOne seat that month
Someone triggers a hundred tasksStill one seat — usage is unlimited
Someone triggers via Slack and GitHub in the same monthOne seat — linked accounts resolve to the same member
A task is blocked before it starts (non-member, suspended workspace, etc.)Not billed
A task starts but fails partway throughBilled — Ryven did the work
Someone joins mid-month and triggers one taskFull seat, no proration
Someone leaves after triggering earlier in the monthSeat stands for that month, no refund
The same person triggers on the last day of one month and the first day of the nextCounts in both months

Predicting your next invoice

The Billing page in your workspace dashboard shows a live list of which members have triggered a qualifying task this period, with the time of their last trigger. What you see there is what you'll be invoiced for at the end of the month — no surprises.

Questions?

If something about a charge doesn't look right, reach out from the billing portal or email support. We'd rather fix it than argue about it.

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